Privacy Policy

1. Overview and Operational Scope

BroadLocal LLC ("BroadLocal," "we," "us," or "our") operates as a business growth infrastructure and commercial operational consultancy based in Bronx, New York. This Privacy Policy governs the manner in which we collect, maintain, utilize, and disclose diagnostic and operational information submitted through broadlocal.com.

Our intake systems are tailored exclusively for B2B commercial operators, business owners, and authorized corporate representatives evaluating inbound communications and triage workflows. We do not solicit personal consumer inquiries.

2. Information We Collect

When you submit an intake request for a diagnostic review, we collect relevant operational parameters necessary to scope your inquiry:

• Business Contact Information: Legal company name, contact person full name, direct commercial phone number, and corporate email address.
• Diagnostic Operational Details: Identified pipeline breakdowns (e.g., missed inbound calls, lead form leakage, booking link errors), turnaround urgency, and workflow descriptions.
• Technical Transmission Data: Standard server log parameters, browser user agents, and IP addresses automatically processed by our Cloudflare edge network infrastructure for security verification.

Notice on Sensitive Records: BroadLocal strictly advises prospects not to submit confidential consumer data, bank account numbers, passwords, health histories, or proprietary intellectual property via initial web forms.

3. How We Use Collected Information

Information submitted to BroadLocal is utilized strictly for commercial evaluation, including:

• Evaluating pipeline leakage and formulating diagnostic audit recommendations.
• Direct operational communication regarding scoped sprints and proposed technical integrations.
• Preventing unauthorized form spam, bot abuse, and protecting server integrity.

4. Non-Sale and Information Sharing Principles

We do not sell, rent, lease, or monetize your business or personal contact data to third-party data brokers or marketing affiliates under any circumstances.

Data is only transferred to authenticated operational service providers strictly required to execute core services (such as our corporate email infrastructure on Google Workspace and security firewall rails on Cloudflare), or when strictly compelled by applicable federal, state, or municipal law enforcement orders.

5. Data Retention and Security

We maintain industry-standard administrative, physical, and encrypted digital controls across all edge routing nodes and Workspace accounts. Diagnostic submissions that do not result in an active commercial engagement are purged within 180 days from initial receipt.

6. Direct Inquiries and Point of Contact

For questions regarding our data practices or to request complete deletion of prior inquiry data, contact our operations department directly:

BroadLocal LLC
Attn: Data Privacy & Intake Operations
557 Grand Concourse Suite 6130
Bronx, NY 10451
Email: intake@BroadLocal.com